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We do not share your Data:
We do not share personal information with third parties.
Types of Personal data we hold:
We hold the following types of data: name, email address, postal address, phone numbers, information on products or services bought, received or enquired about and video or photo testimonials.
Where we store data on ‘sensitive’ information such as race, religion, sexual orientation it is encoded or encrypted. If you attend one of our events we may temporarily store information on access needs and dietary requirements.
Why we hold this data and how we use it:
We hold this data because you have, bought a product or service from us /given us your details in exchange for a free product or service / opted in to our mailing list or given us permission to add you to our list. We use this data for staying touch with clients and for marketing and research.
Where data is stored:
We store contact data securely on laptops, and also via the following reputable and safe companies: Dropbox and MailChimp.
In addition, if you have bought a product or service from us, partially encrypted data is stored via the following reputable and safe companies: Stripe and Paypal in the same way it would be for anything you buy using a credit card from other companies.
If you attend a webinar with us that you signed in to your email address is stored via Zoom.
Who processes the data we store:
We process data as well as our PA/Assistants who also send out our invoices and therefore has access to names, addresses and emails of our clients. This data is stored securely. No-one else can access the data.
Accessing and deleting your data:
If you want to see what data we hold on you, as required by law we will provide it to you within one month. If you request deletion or removal of personal data, we will of course consider the grounds for the request and take appropriate action.